Having seen the secondary ticket industry growing in importance on the Internet, we created this site to give a voice to customers of these services so that potential buyers would have more information about the major online ticket brokers.
This site does not sell tickets or anything else. It is an informational resource.
Our current rankings are listed below and will be updated frequently to reflect changes based on consumer feedback.
| Razorgator | Stubhub | TicketLiquidator | Ticketsnow |
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TicketLiquidator
OVERALL RATING: 8
TicketLiquidator was created in 2002 and carries over 90% of the total tickets on the secondary market on its website.
Prices: Good
Selection: Good
Customer Service: Fair
Customer Satisfaction: Good
Stubhub
OVERALL RATING: 5
Stubhub acts as a marketplace where people can both sell and buy tickets. It was recently bought by Ebay.
Prices: Fair
Selection: Poor
Customer Service: Fair
Customer Satisfaction: Fair
Razorgator
OVERALL RATING: 4
Razorgator has been around for a long time and has tickets at reasonable prices. Some tickets are sanctioned by professional sports teams and venues.
Prices: Fair
Selection: Poor
Customer Service: Good
Customer Satisfaction: Fair
Ticketsnow
OVERALL RATING: 2
Ticketsnow has a smaller selection of tickets and is a relatively small company compared to the other three. It was founded in 1999.
Prices: Poor
Selection: Poor
Customer Service: Fair
Customer Satisfaction: Fair
Send us your feedback about ticket brokers at ticketbrokerratings@gmail.com
I was pleased with my Ticketliquidators experience. The price was alright, we got the tickets on time, and they even sent me directions and places to eat which was helpful because the show was in NYC. Maybe the tickets were slightly expensive but thats because we got really good seats and anyway the others on this list were more expensive than Ticketliquidators.
RIP OFF ALERT!!!!!!!!!
DON'T GO THERE.......THEY'LL TAKE YOUR TICKETS AND THEN THERE SITE WILL BE 'DOWN FOR MAINTENACE'..........................
WHERE ARE MY TICKETS,STUBHUB??????
razorgator is a distant and darkhorse # 4 who are in general in
turmoil but who have lots of $ backing them and have somehow convinced ncaa and a few others to let them sell tickets 4 them look to the future for most of those organizations to just sell the tickets themselves they dont really need gator to sell them for them.
Prices: poor
Selection: good
Customer service and satisfaction: extremely poor.
Lousy service. Rude customer service, misleading indications on their website. Their website states 1 - 2 days processing. It took 9 days processing. I ordered tickets Nov 24 and was leaving for the event Dec 6th. I allowed 2 days processing and 2 days shipping per their website. . They showed "shipped Nov 25" My credit card was charged $500 yet the tickets were not shipped. The story was always "waiting for the reseller to get the tickets" Yet when you read their "terms and conditions" they state your credit card will be charged "when the tickets are secured". There was no evidence of the tickets being secured. They are fraudulent with respect to how they charge your credit card claiming the tickets are "secured" when they can not produce physical evidence of the tickets. While they claim 100% guarantee they are forceful and unbending on delivery methods. If you violate any of their demands on delivery you'll be out of luck.
Note that the event I was attending used Ticketmaster and Ticketsnow is owned by Ticketmaster. When I checked the event 9 days after I was "forced" to from Ticketmaster to order from Ticketsnow there were actually tickets at the normal price so don't jump the gun if you get directed from Ticketmaster to Ticketsnow. Be patient and you'll probably get tickets at the normal price - not a scalping price and you'll save yourself a lot of stress.
Please add Tickco to your site and give them TERRIBLE ratings. I ordered tix 2 days ago for a show on saturday. I called twice yesterday when I got no confirmation and they said I had to wait 48 hours for confirmation. Tickets on other sites were going fast so I tried to cancel my order and they wouldn't let me until after 48 hours. I was just notified the tix I ordered were no longer available. When I called them they basically said "tough luck" and weren't even a little bit remorseful. Nice customer service.